This module aims to provide the student with the skills, knowledge and competences necessary to support and facilitate organisational change. Coaches as change agents will develop a tailored set of plans for moving forward both with the coachee’s own goals and in alignment with the organisational goals. The coach will identify the supports and resources necessary for these unified change management strategies and plans.

CHANGE MANAGEMENT: (10%)

The nature of change,

Types of change

Aims of Change Management

Managing the Contracting Process

Targeting specific, observable, measurable behaviours

COACHING FOR CHANGE: (20%)

Assessing Coaching Readiness

Distinction between Coaching for Compliance and Coaching for a Positive Future –

(Compassionate Coaching)

Intentional Change (Boyatzis)

Developing a Personal Balance Sheet

The Learning Agenda

The workplace Developmental Network

CHANGE MANAGEMENT COACHING: (30%)

Aims and Objectives

A 5-step cycle of Change Management Coaching

Developing a Change Management Coaching Plan

A 3-step process for developing effective Change Management Coaching

Identifying the Stakeholder Groups

Change Analysis and Readiness

COACHING MANAGERS: (10%)

Tailored training and coaching for strategic change initiatives

Using coaching and communications best practice

Coaching Managers to navigate the transition to change

Overcoming and managing resistance to change

Key considerations for Managers during the Change Management Process

INTERVENTIONS FOR CHANGE MANAGEMENT COACHING: (20%)

Definitions for coaching interventions

Leadership and Managerial Coaching interventions

Eight (8) Core coaching-based Leadership Skills

The experiential benefits of using Psychological Resources

The durability and effectiveness of Leadership and Managerial coaching interventions

Six (6) categories of coaching interventions for Learners and Coachees

MEASUREMENTS FOR EFFECTIVE CHANGE MANAGEMENT COACHING: (10%)

Quantitative metrics

Qualitative metrics

The role of feedback across stages of the coaching process

The programme is designed for those seeking to become agents of change through coaching to support the alignment of the coaches goals and those of the progressive, sustaianble organisation of the future.

Graduates of the certificate can progress to the Postgraduate Certificate in Executive Coaching or Master of Business in Executive Leadership.